Returns & Exchanges
District Vision is committed to your performance and satisfaction; we offer a 30-day window for returns and exchanges on all unworn, original-condition gear. Please ensure all technical eyewear and apparel remain in their original packaging with tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original protective casing or box to prevent damage to technical lenses or fabrics during transit.
Attach the Label
Download and print the prepaid shipping label provided by the portal and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated carrier and retain your tracking receipt; refunds are typically processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing